NESTLEDHEART HOMECARE WILL MEET THE HIGH DEMAND FOR HUMANIZED HEALTHCARE. MARCELLA FREITAS, WHO WILL BE AT THE COMPANY'S HELM, IS PREPARED TO SERVE PATIENTS WITH IMPECCABLE PROFESSIONALISM.

As the demand for personalized healthcare services soars due to several social facts like the aging population in the U.S. and technological advancements in the industry, NESTLEDHEART is poised to emerge as a hub of compassionate and expert care.

The Agency will be established on the belief that healthcare should extend beyond the confines of traditional settings. NESTLEDHEART's in-home healthcare services will address the evolving needs of individuals with a focus on tailored, comprehensive, and patient-centric care.

Marcella Freitas’ journey is the heart of the Agency. With a Bachelor's Degree in Nursing, specializations in Military Science, and continuous oncology and advanced medical procedures training, Ms. Freitas’ academic trajectory sets the foundation for the excellence NESTLEDHEART will provide.

 


 

MISSION


 To empower individuals facing the challenges of aging and chronic illnesses to live with dignity and independence in the comfort of their own homes. Through compassionate and personalized care, we strive to enhance the quality of life for our clients, providing comprehensive healthcare services that address their unique needs.

VISION


 To be at the forefront of innovative and tailored home healthcare solutions, setting the benchmark for compassionate care, personalized service, and positive health outcomes. We aim to build lasting connections with our patients and their families, becoming a trusted partner in their journey towards optimal well-being and a fulfilling life.

VALUES


 EXCELLENCE: We strive for excellence in personalized care, tailoring our services to meet the specific health requirements of each client. Our commitment to individualized care plans ensures that every person receives the attention, support, and medical expertise they need.

INNOVATION:  We embrace innovation in healthcare to enhance the quality of our services continually. Through integrating technology, evidence-based practices, and a commitment to staying abreast of industry advancements, we strive to provide cutting-edge in-home healthcare solutions that optimize health outcomes. 

TRUST AND TRANSPARENCY: We prioritize open communication, transparency, and integrity in all interactions. Clients and their families can trust us to provide honest information, make informed decisions collaboratively, and maintain the highest standards of professionalism.

PATIENT-CENTRIC APPROACH: Our approach centers on the patient's needs, preferences, and well-being. We actively engage with patients, involving them in their care decisions and prioritizing their comfort and satisfaction. By fostering a patient-centric environment, we aim to enhance the healthcare experience for those we serve.

EMPOWERMENT: We believe in empowering individuals to maintain their independence and dignity. Our services are designed to support clients in achieving their highest level of autonomy, enabling them to live fulfilling lives within the familiarity and comfort of their homes.

COMPASSION: We are committed to providing care with empathy and compassion, recognizing each individual's unique needs and dignity. Our dedicated team will approach every interaction with kindness, ensuring our clients feel supported throughout their healthcare journey at home.

PRODUCTS AND SERVICE


Home-based Hospitalization:
these services are indicated for acute or acutechronic patients in order to avoid hospitalization. At the time of medical discharge, these services are also recommended for an adequate transition from hospital to home when necessary. Home Hospitalization will be classified as High, Medium, or Low Complexity, and the frequency and kind of assistance will be given accordingly.


Home Care:
It is continuous care, generally for individuals restricted to bed or at home, with chronic pathologies but clinically stable, who do not require Home Hospitalization but require specific procedures, as long as they are not exclusive. It consists of Nursing Supervision, adaptation of the home environment, caregiver/companion training, telephone call center, with nurses trained for emergency home care, Urgency/Emergency Service 24 (twenty-four) hours, including removal, guidance to the family and physiotherapists and other specialties necessary to provide the home health care service.

OUR AREAS OF ACTIVITY

NURSE PRACTITIONER


 Experienced Nurse Practitioners deliver advanced healthcare in home settings, conducting comprehensive patient assessments and managing acute and chronic illnesses. Their role involves collaboration with interdisciplinary teams to develop personalized care plans. With strong clinical expertise and effective communication, Nurse Practitioners are committed to optimizing patient outcomes in diverse home care scenarios.

PATIENT CARE TECHNICIANS


 Patient Care Technicians play a vital role in home-based healthcare delivery, assisting under the guidance of healthcare professionals. Proficient in vital sign monitoring, they provide essential support for daily living activities. Patient Care Technicians exhibit compassion, reliability, and adaptability to ensure quality care while maintaining meticulous patient records in home care settings.

EMERGENCY MEDICAL TECHNICIANS


 Emergency Medical Technicians respond promptly to urgent medical situations in home care. Their expertise lies in providing immediate pre-hospital care, assessing injuries or illnesses, and administering life-saving interventions. EMTs demonstrate composure under pressure, strong decision-making skills, and effective communication during emergencies in a home care environment.

PARAMEDICS


 Paramedics in home care deliver advanced life support interventions, demonstrating proficiency in rapid assessment, treatment, and transport of critical patients. Their competence extends to managing medical emergencies, trauma, and cardiac incidents. Collaborating seamlessly with healthcare teams, Paramedics maintain certifications and adhere to protocols with precision to ensure optimal patient outcomes.

RESPIRATORY THERAPISTS


 Respiratory Therapists play a crucial role in optimizing respiratory health for home care patients. Proficient in assessing, treating, and educating individuals with respiratory conditions, they utilize advanced equipment for therapy and monitor patient progress. Collaborating with healthcare teams, Respiratory Therapists develop tailored respiratory care plans to enhance patient well-being in a home care setting.

PHYSICAL THERAPISTS


 Physical Therapists adeptly provide rehabilitation services in home care settings. They evaluate patients, design personalized treatment plans, and implement therapeutic exercises to improve mobility, reduce pain, and enhance overall functional abilities. Collaborating with interdisciplinary teams, Physical Therapists work towards achieving optimal patient outcomes through rehabilitative care.

PHARMACISTS


 Pharmacists in home care ensure safe and effective medication management. Their expertise involves reviewing prescriptions, counseling patients on proper medication usage, and monitoring for potential interactions. Collaborating with healthcare providers, Pharmacists optimize medication regimens, maintain accurate records, and ensure compliance with regulatory standards within the home care environment.

SOCIAL WORKERS


 Social Workers play a vital role in addressing psychosocial aspects of patient care in home settings. Skilled in assessing needs, coordinating community resources, and providing emotional support, they collaborate with interdisciplinary teams. Advocating for patients' well-being, Social Workers facilitate smooth transitions within the home care environment and address social determinants of health to enhance overall patient care.

ADMINISTRATIVE ASSISTANT


 Administrative assistants facilitate smooth operations by managing schedules, coordinating meetings, and handling correspondence. They organize documents, data, and office supplies, supporting project management and report preparation. They interact with clients and staff, maintaining a professional environment.

REGISTERED NURSE


 A registered nurse (RN) is a licensed medical professional who provides and coordinates patient care. RNs work with patients, doctors, and other healthcare workers. They provide care in different medical and community settings, including hospitals, doctor's offices, and nursing homes.

 

About Marcella Gualberto, General manager and Registered Nurse.

 Bachelor of Science in Nursing
February 2006 - December 2010
Universidade Federal de Juiz de Fora, Minas Gerais State, Brazil

 Specialization in Complementary Applications to Military Science
March 2014 - November 2014
Escola de Formação Complementar do Exército, Salvador City, Brazil

Specialization in Military Science
May 2022 - December 2022
Escola de Aperfeiçoamento de Oficiais do Exército Brasileiro, Rio de Janeiro State, Brazil


 

  • Experienced Military Nurse holding a Bachelor's Degree in Nursing, Specialization in Complementary Applications to Military Science, Specialization in Military Science, and 12 years of experience as a nurse with in-depth knowledge of best practices in nursing, medical-surgical nursing, and oncology.
     
  • Nursing Career; Provided comprehensive nursing support in various pre/post-surgical cases, including general, orthopedic, oncological, gynecological, vascular, and urological. Utilized highly technical devices/equipment, monitored patient progress, maintained detailed patient and procedure records, and provided overarching bedside nursing support.
     
  • Successfully selected in the military recruitment competition in 2013 and started the Brazilian Army Officer Training Course in 2014. Approved in the national competition against 2,755 nurses, selected in 4th place.
     
  • Military Career; Promoted from First Lieutenant as Military Head of Nursing in the intensive care Unit to Captain Military Nurse (Administrative Division) due to outstanding performance, medical knowledge, and expertise.
  • Achieved relevant training and/or certifications as a Medical-Surgical Nurse, such as an Improvement course in oncology in the “Moldes Fellow” and Training and qualification course on the guided pulse with PICC catheter (peripherally inserted central venous catheter using the “Seldinger” technique, guided by ultrasound in adults and children).
     
  • Strong experience in Oncology Nursing; Monitored patient conditions, administered chemotherapy, and communicated with cross-functional medical teams to coordinate all aspects of quality cancer patient care. Managed chemotherapy/immunotherapy side effects, maintained detailed patient and procedure records, and educated patients and caregivers on treatments and side effects.
     
  • Achievements; Successfully supported around 400 surgical patients per month (presurgical or post-surgical). Renowned for excellent work performance and invitation to substitute for the Head of the Nursing Division on medical leave. Recognized for outstanding performance by superiors with promotion to Surgical Clinic Chief Officer.